Refund policy – Bag Outlet

Refund policy

Return Eligibility


Items must be returned within 7–14 days of delivery
Products must be unused and in original packaging

Refund Process

Once we receive and inspect your return, we will notify you. Approved refunds will be processed back to your original payment method.

Non-Returnable Items
Items on sale or clearance
Used or damaged products (not due to shipping)

Exchange Option

If you received a damaged or wrong item, we will gladly replace it at no extra cost.

Special instructions for seller
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